FAQs

Pine: Soft wood, lights easily, quick burning.
Macrocarpa: Medium density, slow burning, mix with pine.
Gum: Harder wood, burns for longer, produces more heat.

An average household of four uses anywhere from 7m3 right up to 10m3 depending on the wood and how often you light the fire. We recommend ordering a mix of Pine and Bluegum for best value for money. Pine for starting the fire, and Bluegum for getting maximum burn time and heat output.

Yes, by appointment only. Minimum delivery time is 48 hours.

Yes! Firewood can be ordered all year round. Please let us know if it’s to burn over summer, or if you’re ordering ahead of the winter months. Order freshly split or semi-seasoned wood in early summer outside of firewood season, and the wood will be ready to burn when winter rolls in. Wood purchased in summer is not seasoned unless specifically requested.

Our firewood is seasoned all year round in 1.2 steel crates stored on site.

Stack your wood in an open ended wood shed, carport, or similar where there is good air flow, but the wood is sheltered from the rain. If your wood gets wet in light rain, it will dry back out easily in a few days.

What you’ll need: Matches or a lighter, small twigs, kindling, black and white newspaper.

Start with a flat next of small twigs and kindling over some bunched up newspaper. It may help to screw newspaper up like sticks.

Place two large pieces of Pine on the top of the kindling and newspaper. Place newspaper between the two logs and layer kindling on top of the larger logs like you’re setting up a Jenga game. This increases air flow and enables the fire to be easily relit if doesn’t light first time.

Light the fire with some safety matches or a lighter in as many places you can reach safely and close the door to the fire leaving a small gap for airflow. Don’t add large pieces of wood to the fire too early until it is well lit. After 15 minutes, add a longer burning wood such as Macrocarpa or Bluegum to slow the burn but increase heat output.

We are happy to prepare WINZ quotes for any of our customers. We also offer Laybuy, Afterpay, Credit Card, and Bank Transfer.

Please note we do not accept refunds after 7 days of the product being delivered. If there is an issue with your order, please give us a call. If the reason is valid, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

We do not offer returns or refunds for change of mind.